Please note that the wait time for an intake appointment is 3 - 4 weeks. Please plan ahead and contact us as soon as possible to book an intake. 

General Information & Enquires
Reception: 604.323.5509 

General email:

To Register with Accessibility Services

Please submit an Accessibility Services Application Form from the Overview page.

Booking Appointments

To schedule an intake or follow-up appointment, please contact Reception at 604.323.5509, or

Request for Semester Accommodation Letters

Please submit a Semester Request through the Accommodate Student Portal. Visit our Links, Policy & Resouces page. 

Exam Accommodations

Please submit an Exam Booking Request through the Accommodate Student Portal. Visit our Links, Policy & Resources page. 

Alternate Format Requests

Please contact an Accommodation Assistant (contact information below) or  to arrange course materials in alternate format from CAPER-BC

Office Location & Hours

B Building: B146

Monday to Thursday: 8:30 am–4:30 pm 
Friday: 8:30 am–4:00 pm


Mondays: 1:00 pm–4:00 pm

Tuesdays: 1:00 pm–4:00 pm
Wednesdays: 9:30 am–12:30 pm
Drop-ins are available to students registered with Accessibility Services.

Drop-in schedule is subject to change. Please contact Reception at 604.323.5509 or for the latest drop-in information.


Tel: 604.323.5509

Heather Ostrom – Accommodation Assistant (located at reception)
Tel: 604.323.5509

Trena Tom – Accommodation Assistant 
Tel: 604.323.5564

Mateo Fearn - Accommodation Assistant
Tel: 604.323.5072

Karli Thomas – Supervisor
Tel: 604.323.5283

Christopher Wong, M.Ed. – Consultant
Tel: 604.323.5194

Jamie Deane, M.A. – Consultant
Tel: 604.323.5437

Tammy Michalak, M.Ed. – Consultant
Tel: 604.323.5070

Tyra Steinke, M.Ed. – Consultant
Tel: 604.323.5635

Suzanne Munson, M.A. – Director
Tel: 604.323.5998