Please note that the wait time for an intake appointment may be up to 4-6 weeks. Please plan ahead and contact us as soon as possible to book an intake.

The Accessibility Services Office is undergoing renovations from April 27 – June 1. 

During this time all staff will be working remotely and all appointments will be remote (by phone or Zoom).  Limited exam invigilation may be available. Please contact us if you need to book an exam.    

Please contact us by phone 604.323.5509 or email  

Please note, these dates are subject to change.

Thank you!


General Information & Enquires
Reception: 604.323.5509 

General email:

To Register with Accessibility Services

Please submit an Accessibility Services Application Form from the Overview page.

Booking Appointments

To schedule an intake or follow-up appointment, please contact Reception at 604.323.5509, or

Request for Semester Accommodation Letters

Please submit a Semester Request through the Accommodate Student Portal. Visit our Links, Policy & Resouces page. 

Exam Accommodations

Please submit an Exam Booking Request through the Accommodate Student Portal. Visit our Links, Policy & Resources page. 

Alternate Format Requests

Please contact an Accommodation Assistant (contact information below) or  to arrange course materials in alternate format from CAPER-BC

Office Location & Hours

B Building: B146

Monday to Thursday: 8:30 am–4:30 pm 
Friday: 8:30 am–4:00 pm


Mondays: 1:00 pm–4:00 pm

Tuesdays: 1:00 pm–4:00 pm
Wednesdays: 9:30 am–12:30 pm
Drop-ins are available to students registered with Accessibility Services.

Drop-in schedule is subject to change. Please contact Reception at 604.323.5509 or for the latest drop-in information.


Tel: 604.323.5509

Heather Ostrom – Accommodation Assistant (located at reception)
Tel: 604.323.5509

Trena Tom – Accommodation Assistant 
Tel: 604.323.5564

Megan Kjestrup - Accommodation Assistant
Tel: 604.323.5145

Karli Thomas – Supervisor
Tel: 604.323.5283

Christopher Wong, M.Ed. – Consultant
Tel: 604.323.5194

Tammy Michalak, M.Ed. – Consultant
Tel: 604.323.5070

Tyra Steinke, M.Ed. – Consultant
Tel: 604.323.5635

Suzanne Munson, M.A. – Director
Tel: 604.323.5998