Sep 16, 2013
Touch, Voice, and Gestures: How to Craft Your User Assistance to Accommodate a Variety of Interaction Types with Joe Welinske
New ways of interacting with software mean rethinking how we develop our
associated user assistance. This session is a guide for appropriate language
choices to use for emerging interaction types like touch, voice, and hand
gestures. Topics include device-specific instructions using conditional
text, micro-concise instructions for small screens, writing for first user
experience, flat navigation, and options for voice support. This session
applies to both mobile platforms and the emerging use with touch and
gestures for desktop systems.
Date: Tuesday, September 17, 2013
Networking: 6:30 pm PDT
Presentation: 7:00 pm PDT
Location: VSO School of Music, 4th floor, 843 Seymour Street, Vancouver, BC,
V6C 2E8
Register: http://stcwestcoast.ca/?p=1215
Content as Conversation with Purposes and Personas with Ginny Redish
Everything we write is part of a conversation between author and reader. As
we move from paper to screen, from large screen to small, from static
writing to dynamic social-media exchanges, conversation has become even more
important as the way to think about writing.
Spend an interactive evening working through real examples to see the power
of the conversation model. You'll see how to make sure that your purposes
are measurable, specific, and focused on your site visitors / app users /
readers.
Also, check out Ginny’s book Letting Go of the Words
http://redish.net/books/letting-go-of-the-words.
Date: Tuesday, October 8, 2013
Networking: 6:30 pm PDT
Presentation: 7:00 pm PDT
Location: VSO School of Music, 4th floor, 843 Seymour Street, Vancouver, BC,
V6C 2E8 Register: http://stcwestcoast.ca/?p=941