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This course provides students with an understanding of what it means to be a supervisor and prepares them to take on supervisory roles. Problem solving, decision making, coaching, performance assessment, labour relations and interpersonal skills and knowledge will be developed through the...

This course acquaints students with reading interests of adults in preparation for readers’ advisory (RA) work with adults. Skills related to readers’ advisory service in public and other library settings are introduced and practiced, and the basic tenets of readers’ advisory are reinforced...

This course is a survey of key resources, tools, and services used to support the specialized information needs of Aboriginal libraries, collections, and communities. Staff, working in a variety of library settings, are provided with the necessary knowledge, background, and insights for working with...

Archives and museums, like libraries, are important cultural heritage institutions. This course is designed to introduce students to the major aspects of archival and museum work. The approach to different topics is practical and emphasizes current employment standards and employers’ expectations...

This course focuses on effective methodologies to research, consult, and report on information resource findings in an online environment. Students will retrieve and evaluate information in discipline-related research, services, programs, and policies from formal and informal online sources...

Marketing is an exciting and dynamic business discipline, which offers excellent career prospects. The course covers the roles and functions of marketing in the modern business enterprise with particular emphasis on the elements in marketing such as product planning and development, pricing...

This course exposes students to the principles of professional selling. The focus is on relationship and needs-based selling in a business-to-business environment. It prepares students for a range of life skills such as interviewing for jobs or "selling" ideas within their organizations. The course...

This course introduces business students to the role of the Internet in marketing and distribution. It identifies and explains the challenges and critical success factors in the effective use of the web as a distribution and marketing tool. Topics include an analysis of the structural changes...