Security Services
Campus Security employs a dedicated team of experienced and skilled professionals. Security personnel strive to meet the safety needs of all College occupants by providing timely security response. Aside from their regular campus patrolling duties, security personnel provide services such as first aid, Safe Walk, and Working Alone among others.
Langara security personnel work with police, fire, and ambulance services to ensure a quick response in case of an emergency or alert. Campus Security fosters a positive environment within the College community and keeps an open flow of communication with students, employees, and visitors on loss prevention and personal safety. Security personnel treat everyone with respect, dignity, sensitivity and fairness.
Campus Security Office
Campus security is accessible 24-hours a day, seven days a week. In case of an emergency call security at a local 4444 or dial 604.562.1011. In a non-emergency situation or for any general security concerns call local 5270 (from any internal phone), dial 604.562.1011, or email Security Dispatch at security [at] langara.ca (security[at]langara[dot]ca).
The security office is located at the exterior northwest corner of A Building, across from the Bookstore.
Services
SafeWalk
Campus security offers SafeWalk services on our main campus any time of the day, including evenings and late nights. Service is available seven days a week, all year long. Request a SafeWalk in the Langara Safe app or by calling 604.562.1011, and a security officer will meet you and walk with you to another building, a bus stop, or a vehicle.
You can contact us for the SafeWalk service by:
- Calling local 5270 or 604.562.1011
- Using the Blue Emergency Call Tower or any Yellow Call Station
- Visiting the Campus Security Office (located across from the Bookstore)
- Stopping any Campus Security staff patrolling on campus
Working or Studying Alone
The Working Alone check-in service is provided by the Campus Security all year long, seven days a week, starting at 6pm. It is intended for Langara students and employees who may be studying or working alone on campus, outside of regular College hours. We encourage students and employees to let the security personnel know about their presence in order to protect their safety.
To request Working Alone service, phone 604.562.1011 (or local 5270). A security officer on duty will request your name, location, phone number, when you plan to be at your location, and when you expect to leave. The officer will visit you, or call you while you are studying or working alone. On departure, arrangements can be made to accompany you to your vehicle, another building or a bus stop.
Bicycle Patrol
The Langara bicycle patrol unit raise the level of security service to the College campus in an environmentally friendly manner. Bicycle patrols increase the range of security as they are able to effectively cover more campus ground than security officers could by travelling on foot. The bicycle patrol program makes the Campus Security more visible in the community which subsequently helps to reduce potential crime.
There are up to three bicycle patrol officers on duty between 7am to midnight each day. They are are helpful in providing directions to students and visitors and answering questions in regards to Langara College. Officers patrol their designated areas with the objective to cover the entire Langara campus from the east to the west parking lot. Also, bicycle officers frequently patrol the underground parkade to prevent vehicle break-ins and theft.
In case of an emergency, the bicycle patrol unit is able to contact the emergency dispatcher, arrange to meet police, fire, and ambulance responders at a predetermined landmark, and guide them directly to the scene of the emergency. This practice reduces the response time by several minutes.
Loss Prevention
Langara College takes all precautions and makes every effort to provide safe learning and working environment for its students, employees and visitors. However, loss of unattended items may occur. Please familiarize yourself with Campus Security contacts and services and take reasonable precautions to ensure the security of your belongings.
Laptops, cell phones, wallets, purses and backpacks loss may occur, particularly in the library and open labs. In almost all incidents the owner left their property for a few minutes to use a washroom or to get a coffee, frequently asking someone nearby to ‘watch their stuff’.
Here are some tips to prevent loss:
- Do not leave your belongings unattended or in the care of a stranger, even for a few minutes
- If you are falling asleep, collect your belongings in your bag use it as a pillow
- Do not leave personal property on the chair or floor beside you where it can easily be taken
- When you are studying, place your bag, phone, or other valuables in front of you or under your desk. Do not leave personal property beside or behind you where someone can easily take it while you are focused on doing your work
- If you see unattended computers, bags, or valuables, report it to the staff in the area or security
- Report any property loss or suspicious persons to campus security right away
- Purchase laptop location software and get a tracker app for your smartphone or tablet (available free for iPhone, Blackberry or Android phones)
- Use a good quality bike lock and lock your bike in designated areas
- Take detailed, high resolution photos of your bike including the serial number
- Do not bring any valuables when coming to write an exam. You may be asked to leave your bags in an area of the exam room out of your line of sight
- Consider using only encrypted or password enabled USBs to protect your data
- Do not carry unnecessary documents/IDs and large amounts of cash in your wallet. Consider photocopying your documents/IDs and storing photocopies in a safe place
