Sep 17, 2020

Below is a list of mental health and wellness resources that can help provide you with support and strategies during this time. 

Langara Counselling Department

How to book an appointment: Please email counselling@langara.ca or call 604.323.5221 and leave your name, phone number, student ID, and a brief summary of what you would like assistance with. Visit the Counselling website for more information.

Counselling Services provides support via telephone, email, or Zoom for all students at Langara College in their mental health and academic success Monday–Thursday from 8:30 am–4:30 pm and on Friday from 8:30 am–4:00 pm. 

Short-term counselling is available to help currently enrolled students resolve personal issues that may affect their academic performance or personal well-being. Personal counselling issues may include helping students:

  • Adjust to college
  • Manage anxiety and stress
  • Deal with relationship and/or family difficulties
  • Improve communication skills
  • Build self-esteem
  • Develop assertiveness skills
  • Manage anger and frustration
  • Handle relationship break-ups
  • Deal with depression
  • Cope with grief and loss
  • Overcome procrastination
  • Manage conflicts or unexpected traumatic events

If you have experienced a sudden loss, traumatic or critical incident, or if you are having thoughts of self-harm, please call in and indicate that it is urgent or a crisis when you book the appointment. If you are at immediate risk for suicide please call 9-1-1 as this is a medical emergency. 

After Hours Resources

Below are some community contacts available to assist you when Counselling Services is closed (after 4:30 pm Monday through Thursday and after 4:00 pm on Fridays, as well as on weekends and holidays). If the first line you try is busy, you can call any of the other numbers, even if the numbers are not in your area.

  • Empower Me – Students covered under Langara Students' Union Health and Dental plan have access to free 24/7 counselling services, 365 days per year. All students (including those not enrolled in the plan but experiencing a mental health crisis) can receive crisis counselling support by calling the 24-hour helpline from anywhere in North America. 1.844.741.6389 (toll-free)
  • Here2Talk: a confidential, free single-session counselling service by app, phone, or online chat, 24 hours a day, seven days a week.
  • Moving Forward Family Services: fully insured, fully supervised counselling interns are available to provide free, temporary telephone support to anyone who may be struggling emotionally. Anyone wanting this service can call and leave a message, requesting telephone support, at 778.321.3054 or by email at counsellor@movingforwardfamilyservices.com.
  • BounceBack: a free, community resource that can point you toward steps you can take to start feeling better.
  • One Voice Canada: a non-profit organization that focuses on bridging gaps between the local communities and international students.

General Crisis Counselling & Suicide Prevention 
If you are at immediate risk for suicide please call 9-1-1 as this is a medical emergency. 

  • Vancouver: 604.872.3311 (24 hours) 
  • Outside the Lower Mainland: 1.800.784.2433 (1.800.suicide) 
  • Burnaby/New West/Surrey: 604.951.8855 (24 hours) 
  • Outside the Lower Mainland: 1.877.820.7444 (24 hours) 
  • Richmond (Chimo): 604.279.7070 (8 am to midnight) 
  • The Crisis Centre of BC also offers an online chat line from: noon to 1am at www.crisiscentrechat.ca for adults or www.youthinbc.com for youth. For more information visit www.crisiscentre.bc.ca/get-help
  • Victimlink – 24-hour crisis support and information line for anyone who has experienced or is experiencing violence. Contact: 1.800.563.0808 (toll-free).

Mental Health Urgent Services

Vancouver General Hospital (VGH) Access & Assessment Centre (AAC) – Provides a range of Mental Health & Substance Use services for Vancouver residents (ages 17+). People who are experiencing/presenting with a need for urgent intervention can be seen at AAC for assessment, provision and coordination of the most appropriate care – this may involve transfer to the Emergency Department or direction admission to a Psychiatric Inpatient Unit. AAC referral intakes can be self or family initiated.

AAC Contact Information: 
Segal Family Health Centre (part of VGH) 
803 W 12th Ave (First Floor) 604.675.3700 
7 days / week, 365 days/year

 Sexual Assault Crisis Counselling 

Sexual Assault Services 

  • The Langara Sexual Violence Support and Education (SVSE) program is dedicated to supporting College community members who have experienced sexualized violence, and to foster education dedicated to ending sexualized violence and gender-based violence in our communities. SVSE provides information regarding options for College community members who have experienced sexualized violence, on- and off-campus supports, how to give support to those in your communities, and how you can take action to help end sexualized violence and gender-based violence. For more information contact studentconduct@langara.ca.
  • Vancouver General Hospital - Sexual Assault Service (Jim Pattison Pavilion) – Provides sensitive and comprehensive health care to women, men and trans-gendered individuals age 13 and over who have been sexually assaulted within seven days. Offers confidential care including assessment and treatment of injuries, sexually transmitted infections, and pregnancy prevention as well as forensic evidence collection and emotional support. Referrals to health, legal, and community-based support services are also provided. Team comprises of female nurses, nurse examiners, doctors and counsellors that provide care 24 hours a day. Go directly to the Vancouver General Hospital Emergency Department and ask for the Sexual Assault Service. Interpreters are available for people who have difficulty with English. 
  • Battered Women’s Support Services (BWSS) – Provides one-to-one support, advocacy, counselling, information and referral, and a variety of support groups for women who have experienced relationship violence, regardless of their race, culture, physical ability, or sexual orientation. Intake and Crisis Line: 604.687.1867 
  • Shelternet.ca – provides information for women looking for a shelter or wanting to make plans to leave an abusive relationship. Information is available in French, English, Spanish, Portuguese, Polish, Tien, Vietnamese, Punjabi and Farsi. 1.877.384.8062 (4:30 pm–11:00 pm Monday to Friday, 1:00 pm–11:00 pm on weekends and holidays) 
  • AMS Sexual Assault Support Centre (SASC) – University of British Columbia AMS Sexual Assault Support Centre 

Other Resources

  • MOSAIC – Provides free and confidential Multicultural Victim Services to multicultural women, men, all genders, who are victims of all types of crime in Vancouver. Also provides free and confidential Stopping the Violence Counselling to women experiencing abuse – services available in Hindi, Punjabi, Spanish and other languages. 
  • QMUNITY: BC’s Queer Resource Centre – Serves and supports (LGQTTS) people and their allies. Houses the Bute Street Clinic, which offers STI/HIV testing and counseling. Contact: 604.684.5307 
  • BC 211 – (24-hour information/referral line) dial 2.1.1 on any telephone

As always, your feedback and questions can be sent to us at covidquestions@langara.ca. Our latest updates for students can be found on langara.ca/covid.