Student Resources & Support Services After-Hours Emergency & Non-Emergency Resources
Mental Health Crisis
ACCESS & ASSESSMENT CENTRE (VGH)
Phone or drop-in for acute mental health and addictions, suicidal thoughts, psychiatric crises, intake, and referral.
- Walk-ins from 7:30 am-9:30 pm
Segal Family Health Centre
803 W 12th Ave. (First Floor)
604.675.3700
BC CRISIS CENTRE LINE
- 24/7 helpline, suicide/distress services (interpreteravailable)
- 1-800-784-2433 or crisiscentrechat.ca (12:00 pm–1:00 am)
988 SUICIDE & CRISIS LIFELINE
- 24/7 helpline for any mental health crisis by phone or text
- 988 or https://988.ca/
INDIGENOUS PEOPLES HOPE FOR WELLNESS HELPLINE
- 24/7 counselling service for Indigenous Peoples across Canada
- 1.855.242.3310 (24/7) or hopeforwellness.ca
TRANS LIFELINE
- 24/7 peer support and crisis line services for trans people
- 1.877.330.6366 (24/7) or translifeline.org
Abuse and Assault
SALAL SEXUAL VIOLENCE SUPPORT CENTRE
Support, advocacy, referrals, accompaniment and transport to VGH Sexual Assault Services
- -SSVSC 24-hour Crisis Line: 604.255.6344 or 1.877.392.7583
- or www.salalsvsc.ca/get-support/
VICTIMLINK BC
For all victims of violence, abuse, stalking and other crimes.
- 24-hour crisis support and information in 110 languages.
- 1.800.563.0808 (toll-free)
24-HOUR TRANSITION HOUSES
Provide temporary safe shelter for women who are experiencing or who are at risk of abuse.
- Vancouver (Kate Booth House): 604.872.7774
- Richmond (Nova Transition House): 604.270.4911
- Burnaby (Dixon House): 604.298.3454
- North Vancouver (Sage Transition House): 604.987.3374
- Surrey (Evergreen Transition House): 604.584.3301
Medical/Life Threatening Emergency
FIRE, POLICE & AMBULANCE: 911
VGH EMERGENCY DEPARTMENT 920 W 10th Ave.
After Hours Non-Emergency Resources
Below are some community contacts available to assist you when Counselling Services is closed (after 4:30 pm Monday through Thursday and after 4:00 pm on Fridays, as well as on weekends and holidays). If the first line you try is busy, you can call any of the other numbers, even if the numbers are not in your area.
Last updated: January 2025
Provided by the Government of British Columbia, Here2Talk is a free, confidential 24/7 counselling and community referral service that is available to all students currently registered with a BC post-secondary institution. Users can explore wellness resources, such as managing stress and anxiety, adapting to new challenges, maintaining healthy relationships with friends and family, and more. Students can also opt to receive weekly “healthy reminder” notifications. 1-877-857-3397 (toll free)
