MOA: Practical Experience

Practical experience integrating health-record management and working with electronic medical record (EMR) is essential for patient-centred care and professional medical office administrator (MOA) readiness. Learners practice professional communication, privacy protocols, and equity-informed approaches while performing health-information workflows. Through guided scenarios and reflection, students apply advocacy principles and analyze how health-care system structures influence patient experiences. Learners build foundational skills for entry level health information and medical office administrative roles.

Prerequisite(s): A minimum “C” grade in HLTH 1005, 1015, 1020, MOAP 1101, 1102, and 1103.

Registration in this course is restricted to students admitted to the Certificate in Advanced Medical Office Administrator (MOA).