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Animal control enforcement officials face daily challenges and dangers related to this profession including dealing with aggressive and dangerous animals to assertive and hostile people. This course covers the types of activities that may occur and techniques to mitigate these hazards including...

This practical course will provide procedures and tactics for capturing, handling, and restraining stray and aggressive domestic and feral animals. Students will learn how to apply the theories taught in previous units covering animal behaviour and personal safety, to the capture and restraint of...

Officers have a strong presence in the community creating an environment of cooperation and education about responsible pet ownership. This course provides guidance on how to balance your role of enforcement with that of positive public engagement. Students will explore conflict avoidance, and...

Students enrolled in the Animal Control Basic Training certificate program must write and successfully complete a two hour exam based on both the in-class training, and the required pre-class preparation. Students must receive a minimum passing grade of 70%. An optional 2 hour study block is...

The Personality Dimensions Level 1 Training will develop an in-depth understanding of personality temperament theory. Learners will gain understanding of the impact of personality on communication, work performance, career decisions and life balance. Students will gain enhanced awareness of their...