Langara College’s Office of Student Conduct, Accountability, and Support was recently renamed as the Office of Student Support, Rights, and Responsibilities (SSRR). The new name reflects a broader commitment to fostering a community grounded in respect, learning, and shared responsibility, while also considering the whole student experience rather than focusing only on an individual’s behaviour.

A holistic approach to student success.

SSRR Director, Nathan Riley, explains that the new name is not just a cosmetic change but represents a shift in approach “The goal wasn’t to focus on student conduct and maybe what was viewed as the more punitive aspect of it, but to focus on how we can work with the whole student,” he explains.

This shift emphasizes a holistic approach to support students, especially during challenging times that may affect affect academic performance or well-being.

“Students don’t breach policies because they want to... there’s usually something happening in the background,” Riley notes. By understanding these complexities, the office can offer more effective support and resources.

Proactive engagement.

The SSRR office places a strong emphasis on proactive student support. Instructors and staff are encouraged to notice changes in student behaviour, such as decreased class attendance. “For example, if a student stops coming to class... that could be an indicator that something is potentially going on,” Riley states.

By reaching out before situations escalate, the office helps students access resources in areas like academic integrity, mental health, and personal challenges. This proactive approach ensures that students receive timely support to stay on track in their college journey.

Educational opportunities.

In addition to one-on-one support, SSRR is committed to educating students about their rights and responsibilities. The office conducts workshops and outreach initiatives to ensure students are aware of the resources available to them. “We run several workshops throughout the academic year to students, staff and faculty... we try to be out there to make sure we are present,” Riley explains. This initiative not only fosters awareness but also encourages dialogue among students, staff, and faculty.

The office also plays a crucial role in addressing more complex issues like sexualized violence and student conduct. Even in difficult situations, Riley emphasizes that the goal remains the same: “The goal is still to have a procedurally fair and balanced process that considers the whole picture with the student.”

Building a supportive community.

The rebranding aligns with the College’s focus on treating students as whole individuals rather than just their behaviours. “We’re looking at the complete picture... there are so many stressors right now for everyone,” Riley states. By fostering a culture of respect, support and shared responsibility, the office aims to create a safe and positive learning environment.

As the SSRR office continues to evolve, it remains dedicated to connecting with students, faculty, and staff to provide essential resources and support. “If they’re willing to engage with us, we’ll help them get connected to what those supports and resources are,” Riley assures.

The Office of Student Support, Rights, and Responsibilities represents a new chapter in how Langara College supports students. By focusing on holistic support and proactive intervention, the SSRR office is well-positioned to help students thrive academically and personally.


Read more about how the Office of Student Support, Rights, and Responsibilities (SSRR) is one of the many support services available to you as you complete your student journey at Langara College.

Campus Life
Students

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