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Understanding human behaviour and working effectively with different personality types is key to business and management success. Explore ways to identify and cope with difficult behaviours encountered in the workplace. Learn to recognize personality styles, read body language, and use techniques to...

You will learn about computer crime laws and regulations, ethical issues, codes of conduct for a security professional and regional, national and international jurisdictional variations as well as investigative measures and techniques for gathering evidence.

This instructor-led tutorial is for persons registered in the UBC Real Estate Trading Services (sales) Licensing Course. It covers real estate math problems including interest calculations, compounding and discounting, mortgage loan calculations, and using a financial calculator. Be better prepared...

A practical introduction for anyone planning a career in residential real estate sales. Topics include listings and sales, brokerage operations, commission structures, prospecting, building a clientele, start-up costs, and a start-out plan. How to select a brokerage will also be covered.

Looking to fine-tune the knowledge and skills needed to maximize personal and professional success? Focus on management objectives and goal setting, and explore techniques for communicating expectations, giving and receiving effective feedback and engaging in coaching conversations. Look at ways to...