Communication Series: Restoring Harmony with Confrontational People (VSB)

Location: What makes some people so difficult to deal with and what can we do to create more effective relations with these people if we need to deal with them on a regular basis? What do we do about those "toxic" people in the workplace or at home? The ones that are always negative and pessimistic, or seem out to get you for no apparent reason? You may simply want to steer clear of these people, but reality is you have to be with them sometimes. In this course, we will explore how to confront difficult people and restore harmony. Learn how to agree while you disagree and how to make allowances & not rush to judgment.