We care for our students and will continue to provide support during this unprecedented and evolving situation.

These FAQs are specific to international student questions. If you are applying to Langara, please also visit the FAQ page for future students. If you are a current student, please also check the other FAQ pages for general student questions and Continuing Studies programs. If you can't find an answer on these pages, please email covidquestions@langara.ca.

Don’t forget to check out our Mental Health & Well-being page to see the supports available to you.

General Questions

International Student Coordinators are available during regular office hours via email and phone.

Each International Student Coordinators serves a different market of student but all are free to answer questions and provide support to students. If you aren't sure who your ISC is, contact information is available online.

Students are also invited to join a one-on-one international student advising session to speak with an advisor about general or immigration questions.

The International Student Services team hosts one-on-one drop in advising sessions for students. These sessions are Monday to Friday from 3:00 pm - 5:00 pm (Vancouver Time) through the Zoom platform. These sessions will continue throughout the semester until further notice.

Students are encouraged to drop in at these times to ask their questions directly to an International Student Coordinator for general advising or immigration advising.

Students who are in the Marketing Management, Accounting, or Business Administration PDD program may meet with their advisor on any Friday from 3:00 pm - 4:00 pm. 

Effective March 25, it is mandatory under the quarantine act that anyone arriving in British Columbia from outside of Canada self-isolate and complete a self-isolation plan. Returning travellers that develop respiratory symptoms are also required to self-isolate for a period of 10 days after the onset of symptoms, or when the symptoms resolve, whichever is later.

Starting October 20, 2020, Designated Learning Institutions (DLI) with a COVID-19 readiness plan approved by their province or territory will be able to reopen to international students who are currently outside Canada. Langara College is on the list of approved COVID-19 readiness plans. For more information on travel exemptions, visit the IRCC Website.

If you plan to travel to Canada as an international student you must meet the following criteria:

  • Have a fully approved study permit or letter of introduction (approval in principle is not eligible for travel to Canada).

  • Review Langara’s Quarantine Resources page

  • Speak with your International Student Coordinator to complete and submit a Quarantine Plan

Once your quarantine plan has been approved by Langara College, a travel authorization letter will be issued. This document is required for your travel to Canada. Upon arrival, you will be required to quarantine for 14 days. During this time our staff will connect with you by email and/or phone to ensure you are doing well and have what you need during your quarantine period.

If you have any questions, please contact the International Education department at international@langara.ca.

We understand that many banks have limited hours, and as our Student Accounts Office is temporarily closed, fees must now be paid through online transactions. Here are some options:

Flywire
Fees can be paid in foreign currency as an online payment to Langara College. In select markets, other payment options are available.
Flywire

Online Banking
If you have an account with a major Canadian bank, you can select Langara College as a payee through the Bill Payment screen and use your 9 digit Langara Identification number as your account number.

Student Information System

To pay the commitment fee:

  • Click "Student Menu"

  • Click "Commitment Fee Payment" to select the semester and amount of payment

  • Follow prompts to complete payment.

To pay tuition and fees:

  • Click "Registration"

  • Click "Account Balance and Payments" and select the appropriate semester

  • Follow prompts to complete payment.

If you are having problems logging into the Student Information System, please email international@langara.ca. Please include your full name, your student ID number, and an explanation of the problem.

Students may request transfer credits by completing the Transfer Credit Form and submitting it with the fee through the Fee Payment Portal (search for Transfer Credit Request Form). Original transcripts must come from the school directly, or a student can mail an unopened transcript. Transcripts must show the final grades of all courses to be considered.

Students may use the Program Change Request Form and return by email to records@langara.ca.

Many students will be starting courses in the fall from their home country. You will be invited to orientation sessions to prepare for online learning.

Some resources that are available include:

Future students are invited to participate in virtual information sessions, or to meet us at virtual fairs. Visit the schedule for more information.

Current Students

Yes, The GuardMe health plan covers “COVID-19” as it is no different than any other emergency medical issue a student or staff person would have. Medical expenses are eligible under the Medical Services Plan (MSP). Those students who have transitioned to MSP coverage will be covered under the Provincial government.

Due to exceptional circumstances that have restricted travel, international students who are not living in Canada will be allowed to opt-out of the extended health & medical benefits that are offered through the Langara Students' Union from StudentCare. Plan benefits cover a full year from September through August.

There will be two opt out periods for the 2020/21 benefit year: Sept. 4 - 25, 2020 or July 5 - 19, 2021.

Once a student opts out of their extended benefits they will not be able to re-enrol part-way through the year. If you are expecting to travel to Canada in 2021, you may choose to wait to opt-out from the program at the end of the benefit year (July 5 - 19) for a retroactive refund.

Students opt-out through the StudentCare website. To process the request, students will need to submit one of the following documents:

  • letter of enrolment provided by the institution

  • approval-in-principle of a study permit (as per 2-stage process introduced in July 2020)

  • existing study permit (if residing outside of Canada)

Once the opt-out has been processed, a credit will be applied to your student account.

Students who have questions about the Extended Health Benefits may contact the Langara Student Union or consult the StudentCare website.

Langara Emergency Funding

Due to the overwhelming response and need by students for Emergency Funding, we have had to put a pause on accepting applications from International Students at this time. Funding, as previously reported, was limited and has been exhausted. To date over $190,000 has been allocated to distribute to International Students through this fund.

Canada Emergency Response Benefit

If you have lost income because of COVID-19, and are eligible, the Canada Emergency Response Benefit (CERB) will provide you with temporary income support. The CERB will provide you with $500 a week for up to 16 weeks.

To be eligible for the Canada Emergency Response Benefit, you must reside in Canada and have a valid Social Insurance Number. There are other eligibility requirements that must also be met.

Workers who are not Canadian citizens or permanent residents – including temporary foreign workers and international students – may be eligible to receive the Benefit if they meet the other eligibility requirements.

Visit the CERB website for eligibility and application requirements.

Update from the IRCC:

Under normal circumstances, criteria for the PGWPP limit an international student’s ability to pursue a program via distance learning, from inside or outside Canada, and time spent studying outside Canada is deducted from the length of the work permit for which they are eligible.

PGWPP eligibility will not be affected for international students whose fall 2020 courses will be online due to COVID-19. This is in line with guidance provided to students already studying in Canada or whose program had a spring or summer start date.

Students in this situation may begin their classes while outside Canada and complete up to 50% of their program via distance learning if they cannot travel to Canada sooner.

In addition, they will not have time deducted from the length of a future post-graduation work permit for studies completed outside of Canada, up to December 31, 2020.

Learn more.

Information on extending your study permit can be found on the International Education current students pages.

We recommend that you extend your study permit at least three months in advance of its expiration. If your study permit is due to expire, please email ieadmissions@langara.ca  from your mylangara email address. Include in the subject header: Study Permit Extension Request and your Student ID Number. Your study permit extension letter will take about 7-10 business days to be processed and it will be emailed in PDF form directly to your mylangara email.

Once you have received the study permit extension letter, please follow these instructions to apply for your study permit extension through IRCC.

Your study permit extension letter will be emailed directly to your mylangara email in a PDF. It will take 7–10 business days to process your study permit extension letter.

There is no longer a need to get a confirmation of enrolment letter to extend your study permit. All of the information that IRCC requires is now on your study permit extension letter that can be obtained by emailing ieadmissions@langara.ca.  Please include in the Subject Header: Study Permit Extension Request | Student ID #

Most of our International Student Coordinators (ISC) are licensed in immigration. You are welcome to email your ISC directly and they will either respond to your question directly or forward it to one of our licensed ISCs. Students are also invited to join a one-on-one international student advising session to speak with an advisor about general or immigration questions.

You can also email international@langara.ca and our front desk staff will direct your inquiry to a licensed immigration advisor.

Our licensed immigration advisors are available to students during regular office operational hours, Monday - Friday from 9:00 am - 5:00 pm.

No. According to Immigration, Refugees and Citizenship Canada, as of March 13, courses of study being delivered online on an exceptional basis due to COVID-19 will not affect Post-Graduation Work Permit (PGWP) Program eligibility for a post-graduation work permit.

Please contact your International Student Coordinator with further questions on PGWP and eligibility.

To help battle the COVID-19 outbreak, starting immediately, the government will remove the restriction that allows international students to work a maximum of 20 hours per week while classes are in session, provided they are working in an essential service or function, such as health care, critical infrastructure, or the supply of food or other critical goods.

Learn more from the Government of Canada.

Many programs have a scheduled break during the summer semester. If you are not sure if your program is eligible for a scheduled break, the please contact an immigration advisor at international@langara.ca.

Admitted Students

Update from the IRCC:

Under normal circumstances, criteria for the PGWPP limit an international student’s ability to pursue a program via distance learning, from inside or outside Canada, and time spent studying outside Canada is deducted from the length of the work permit for which they are eligible.

PGWPP eligibility will not be affected for international students whose fall 2020 courses will be online due to COVID-19. This is in line with guidance provided to students already studying in Canada or whose program had a spring or summer start date.

Students in this situation may begin their classes while outside Canada and complete up to 50% of their program via distance learning if they cannot travel to Canada sooner.

In addition, they will not have time deducted from the length of a future post-graduation work permit for studies completed outside of Canada, up to December 31, 2020.

Travel restriction updates:

If you choose to travel to Canada, study permit holders may be permitted to enter Canada during the travel restriction period. This applies to individuals who held a study permit or were approved for a study permit before the travel restrictions took effect on March 18. If you choose to pursue your studies as planned, please be aware that you are required by law to observe a 14-day self-isolation period and complete a self-isolation plan. We will not be able to provide homestay accommodations and some international student housing options will require you to make you own arrangements during the self-isolation period before you can move into their residence. It is critical that you make appropriate housing arrangements before you arrive. .

Immigration, Refugees, and Citizenship Canada (IRCC) has recently announced a two-stage study permit approval process to support new international students starting their studies this Fall online from outside of Canada. The new measures include:

  • Implementing a temporary two-stage study permit approval process with stage one “approval in principle”;
  • Allowing students to count the time spent pursuing their studies online outside of Canada toward eligibility for a post-graduation work permit (PGWP), if they have received an approval in principle letter prior to the start of their studies and subsequently receive a fully-approved study permit after fulfilling all of the requirements.

Langara College will welcome students who have received a study permit approved in principle to begin their studies for Fall 2020. However, there are implications with starting studies prior to receiving a fully approved study permit.

  • According to IRCC, beginning studies online from outside of Canada with a permit approved in principle does not guarantee that a full study permit will subsequently be approved, or that students will be authorized to pursue studies in Canada.
  • Langara’s refund policy has been extended to allow students who commence studies with a study permit approved in principle to request a refund of their tuition and deposits if a study permit is refused at any time during the first semester. Tuition and deposits are only refundable within the first semester with the submission of an official IRCC second stage study permit refusal notice.

Admitted students who wish to start online from outside of Canada and have received a stage one study permit “approved in principle”, may contact their International Student Coordinator for more information.

The College must receive the official approved in principle study permit document as soon as possible, but no later than August 31, 2020 to be eligible to register for Fall 2020 courses (subject to course availability).

Langara College welcomes international students from around the world. The health and wellbeing of our students, faculty, and staff is a priority and we have a robust COVID-19 health and safety plan in place. Starting October 20, 2020, Designated Learning Institutions (DLI) with a COVID-19 readiness plan approved by their province or territory will be able to reopen to international students who are currently outside Canada. Langara College is on the list of approved COVID-19 readiness plans. For more information on travel exemptions, visit the IRCC Website.

If you plan to travel to Canada as an international student you must meet the following criteria:

  • Have a fully approved study permit or letter of introduction (approval in principle is not eligible for travel to Canada).

  • Review Langara’s Quarantine Resources page

  • Speak with your International Student Coordinator to complete and submit a Quarantine Plan

Once your quarantine plan has been approved by Langara College, a travel authorization letter will be issued. This document is required for your travel to Canada. Upon arrival, you will be required to quarantine for 14 days. During this time our staff will connect with you by email and/or phone to ensure you are doing well and have what you need during your quarantine period.

If you have any questions, please contact the International Education department at international@langara.ca.

There will still be an International Student Orientation (ISO) with an alternate delivery format. New students will receive information from international student coordinators about participating in the ISO.

It is very important that everyone has medical insurance. Your provincial medical insurance will not start until after three months of being in Canada.  Therefore, you will need to have private medical insurance to cover your first three months in the country.

Langara has a partnership with GuardMe which you can purchase at www.guard.me/langaracollege. Use this validation code to get the Langara discount: Validation Code 4727.

For more information on GuardMe insurance, visit: https://langara.ca/international-education/accepted-students/medical-insurance.html