Can I send a print job from a lab and have it print in another building?
Yes:
- Any print job sent to Student-Black-White-Printer can be printed at any printer.
- Any print job sent to Student-Colour-Printer can only be printed at any colour printer.
When I send a print job to the queue, how long do I have to print it out?
Print jobs for staff and students are kept in the queue for 24 hours before being automatically deleted from the system.
What sizes of paper are supported?
Currently only 8½"x11" (Letter) is supported.
Is legal size printing available?
Generally no shared devices have legal sized printing.
Can I print from my personal laptop?
No. Only Langara PC or Mac workstations can access/install shared printer queues on campus.
Can I print from a USB flash drive?
No, as a necessary security measure, the College decided to have USB printing disabled on the new printers.
Can I print if I am connected to Langara wireless networks?
At this time printing is not supported on wireless networks. We are in the process of working towards enabling this in the future.
What is PaperCut?
PaperCut is the software used in the new MFDs. To become familiar with the new software, please review the training materials.
Where can I get support for printing issues?
Check the Knowledgebase for support articles on a variety of topics. If your particular issue is not covered, submit a ticket via Ask IT or chat with a technician live at remotesupport.langara.ca.