What does IT do?
We act as a strategic partner, providing secure IT services and implementing IT best practices.
We provide support for:
- Instructional services
- Administrative services (Banner)
- Web services
- Telephone Services (voicemail, extensions)
- Email accounts
- myLangara portal
- Computer User IDs
- Wireless internet access
We also provides remote (off campus) access to services such as myLangara portal,email, file servers, Brightspace by D2L, the registration system and much more.
In addition, IT provides audio/visual (A/V) services for faculty, staff and students to aid and assist with their instructional and presentation needs. Equpment, training and consultation are available upon request. IT also maintains all A/V equipment in classrooms and lecture theatres.
When does IT provide support?
Monday to Friday:
8:00 am - 5:00 pm (with limited support* from 5:00 pm to 8:00 pm)
9:00 am - 5:00 pm (with limited support* from 12:00 pm to 5:00 pm)
Service Desk is closed
*Note: Limited support means that the front desk may not be open, in which case, please call ext. 5999 and leave a message. Someone will get back to you as soon as possible, but it may not be until the next business day.
How do I contact IT?
- Email us at firstname.lastname@example.org
- Call the IT Service Desk at ext. 5999 and listen carefully to the available options
- Find us in the library at the IT Service Desk