What does the IT Department do?

The Langara IT Department is a strategic enabler and partner that supports Langara College to grow and prosper by providing secure IT services and implementing IT best practices.

We provide support for: 

  • Instructional services
  • Administrative services (Banner)
  • Web services
  • Telephone services (voicemail, extensions)
  • Email accounts
  • myLangara Portal
  • Computer user ID's
  • Wireless internet access

Langara IT also provides remote (off campus) access to services such as myLangara portal, Brightspace by D2L, Langara registration, email, file servers, and more. 

In addition, IT provides audio/visual (A/V) services for faculty, staff, and students to aid and assist with their instructional and presentation needs. Equipment, training, and consultation are available upon request. IT also maintains all A/V equipment in classrooms and lecture theatres.

When does IT provide support?

As part of the College's COVID-19 response, the Langara IT Service Desk will be closed on campus. Support will still be provided remotely. Please continue to submit any IT Help tickets through our Knowledge Base.

If you have an urgent issue, please visit us at https://remotesupport.langara.ca/ to chat with a Service Desk technician.

Regular Hours:

Monday to Friday:

8:00 am - 4:30 pm (limited support* from 4:30 pm - 8:00 pm)

Saturday:

9:00 am - 5:00 pm (limited support)

Sunday:

Service Desk is closed

*Note: Limited support means there are only 1 or 2 technicians on shift. Response time can be affected by volume of requests. 

How do I contact the IT Department?

  • Create an IT Help ticket
  • For urgent issues, use our live support at remotesupport.langara.ca
  • Call 5999 for on campus class support
  • The Service Desk in the Library is currently closed due to COVID-19