GERO 1215: Communication Skills with Older Adults II
| Course Format | Lecture 4.0 h + Seminar 0.0 h + Lab. 0.0 h |
| Credits | 3.0 |
Course Description
Communication skills (verbal and non-verbal) are foundational to respectful, effective social service practice with older adults. Building on the concepts of Communication Skills I, this course introduces advanced practical skills (e.g. conflict resolution, problem-solving, and goal-setting) used in the helping relationship. Students continue to apply the values, principles, and standards of conduct for social workers provided by the Canadian Association of Social Workers Code of Ethics. A key component of the course is student participation in role-plays, some of which are recorded and critiqued.
Registration in this course is restricted to students admitted to the Diploma in Gerontology and Certificate in Social Service Worker (Gerontology).
Prerequisite(s): A minimum "C-" grade in GERO 1115.
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