Oct 14, 2021

 

On Saturday, October 23, IT is conducting an emergency repair on a critical component that supports our data center. We have planned this to be as non-disruptive as possible and scheduled the outage after College business hours. 

During this outage, there is no access to campus buildings, grounds, or parking areas.    

Please review the information below for the major IT Services that will be impacted.

Data Centre Maintenance

Date / Time(s)

Saturday, October 23 (7:00 pm) to Sunday, October 24 (3:00 am) 

Type

Outage window

Description

Hardware repair in data centre at Main Campus

Customer Impact

Please note these services which may have a wide-spread impact on most users will not be available:

  • Zoom
  • Citrix
  • UPass
  • MyFiles or VPN access to Network drives

**Other services with limited business impact during non-business hours may also be unavailable

 

These services will continue to operate as usual:

  • Workday
  • O365
  • Banner
  • College website (www.langara.ca)
  • Brightspace by D2L
  • LinkedIn Learning
  • iWeb
  • CourseWeb
  • Internet and WiFi
  • Telephone and emergency systems

 

Questions:
We apologize for any inconvenience this may cause. If you have any concerns, please reach out via the AskIT Portal.

Thank you for your patience as we work towards upgrading and securing IT services for Langara College.