Sep 21, 2021
On Monday September 27th, the security certificate of the "Eduroam" wireless network will be updated.
While we expect most mobile devices on Eduroam will seamlessly connect to the network after the update, some may not. This is due to unpredictable interactions between different operating systems (iOS, Android, MacOS, Windows) and the WIFI network.
To avoid potential WIFI connection issues after the certificate update, please follow the guides below before September 27th to update your WIFI connection.
Guides for WIFI Onboarding:
- Connect to Wi-Fi on iPhone/iPad
- Connect to Wi-Fi on Android
- Connect to Wi-Fi on MacOS
- Connect to Wi-Fi on Windows
If you experience WIFI issues after the certificate update on September 27th and have completed the WIFI onboarding guide steps, we will be happy to assist you further via the AskIT Portal.