Nov 26, 2020

As a part of an ongoing commitment to provide exceptional services, Langara IT continually enhances and upgrades systems and software.

This notification outlines urgent maintenance of infrastructure services.

Banner Upgrades

Date / Time(s)

Saturday, November 28 (3pm – 9pm)

Type

Outage window

Description

Urgent network infrastructure maintenance

Customer Impact

Most IT services will be unavailable for multiple 30 second periods during the outage window, including these major services:

  • Off campus VPN to College Services
  • College website www.langara.ca
  • Banner
  • UPass
  • MyLibrary
  • Library Online Catalogue System
  • Online Bookstore
  • MyFiles
  • MyLinux
  • iWeb and CourseWeb
  • Campus Printing
  • Campus Network – main campus and 601
  • Campus Internet access
  • Campus WiFi
  • All Computer Labs and Office Computers

 

The following services will not be impacted:

 

  • O365
  • BrightSpace
  • Workday
  • College Phone System
  • Impark

Physical access control to facilities

 

Note: Maintenance windows are selected to minimize the down-time as much as possible for critical College systems.

 

Questions:
If you have any concerns, please reach out to IT Help.

Thank you for your patience as we work towards upgrading and securing IT services for Langara College.