Feb 4, 2020

Security Patching/Infrastructure Maintenance

Date/Time(s):

Sunday, February 16, 2020 (8am to 8pm) and

Monday, February 17, 2020 (8am to 8pm) - Family Day

Type:

IT maintenance/outage window

Description:

  • Sunday - Apply security patches to all servers, including backend servers supporting Banner services
  • Monday - Network maintenance

Customer Impact:

Most services will remain available during the maintenance but may experience brief outages of 15 minutes up to 2 hours on both days.

Examples include:

  • Network drives for students and employees
  • myFiles
  • Printing
  • Computer labs
  • Enhanced classrooms
  • Office computers using Citrix

The following services will not be impacted:

  • Workday
  • Office 365
  • College website (www.langara.ca)
  • Brightspace by D2L
  • LinkedIn Learning
  • U-Pass

Questions:

If you have any questions regarding this notification, please contact IT Help.

Thank you for your patience as we continue to upgrade IT services and security for Langara College.