Select a quiet time to record your greeting as the system is sensitive and will pick up background noise.  The tutorial provides step-by-step instructions to set up your personal passcode, record your greeting, and establish a name for your mailbox.

  • Press 80 and wait for two seconds
  • Enter * followed by your 4-digit local
  • Enter the default tutorial Passcode: 111111
  • You will then be prompted to create your own passcode.
  • This default passcode will not be used again once you have recorded your greeting and completed the tutorial.  To re-enter this system when changing your greeting, enter your chosen passcode.
  • Your voicemail will automatically be activated once the tutorial is completed. 

From your own phone

  • Press the mail/message icon OR press 8* 

From another phone on campus

  • Press 80* followed by your 4-digit extension (ex. 80* 5171

From Off-campus

  • Dial 604-323-5200
  • When answered by the message centre, press *  followed by your 4-digit extension (ex.* 5171)

OR

  • Dial your own phone number
  • When you hear your voice mail greeting, press *
  • Enter your passcode when prompted

Note: If while attempting to enter your mailbox, you are informed "you cannot access your mailbox at this time", your mailbox has been "locked up" as a result of five (5) invalid passcodes within a 24 hour period. Contact the IT Service Desk (local 5999) to unlock your mailbox.

  • Press the mail/message icon OR press 8* (to enter your voicemail)
  • Press U (8 key ) for User options
  • Press G (4 key) for Greeting
  • Press R (7 key) for Record greeting
  • Record the greeting. Press X (9 key) to stop recording and save
  • Press (9 key) to exit your mailbox

If you wish to listen to your current greeting, press L (5 key) in place of R (7 key) to record in the above instructions.

  • Press the mail/message icon OR press 8* (to enter your voicemail)
  • Select U (8 key ) for User options
  • Select P (7 key) for Passcode
  • Enter your new six to ten digit passcode
  • Wait for the system to announce back to you your new code
  • Press X (9 key) to exit mailbox

If you wish to listen to your current name, press L (5 key) in place of R (7 key) in the above instructions

  • Press the mail/message icon OR press 8* (to enter your voicemail)
  • Select U (8 key) for User options
  • Select N (6 key) for Name
  • Select R (7 key) to record your name
  • Verbally record your name and press X (9 key) to stop recording and save
  • Press X (9 key) to exit from your mailbox

If you wish to listen to your current name, press L (5 key) in place of R (7 key) in the above instructions.