Property Management

Learn the principles and practices of professional residential rental and strata management. Topics include: property types, licensing and trust accounts, the Residential Tenancy Act, the Strata Property Act, management agreements, rental marketing, tenancy applications and agreements, budgets and controls, maintenance and security planning, insurance, and employee relations. This course appeals to property managers, building managers, and apartment building owners.

Learn the principles and practices of commercial, industrial, and retail property management. Topics include property types, law, management agreements, marketing, leases, maintenance and security, budgets and controls, insurance, assessment and taxation, special use properties (e.g. medical, industrial parks, commercial strata), personnel management, and tenant relations. Emphasis is placed on critical thinking skills to solve management and marketing challenges.

Learn how the different Statutes and Acts affect property managers in British Columbia. Covering in depth the Real Estate Services Act which governs licensing requirements for real estate professionals as well as other Statutes and Acts affecting the management of residential properties. Court decisions will be discussed to understand the impact these decisions have on property managers and their clients.

This is a concise course on commercial tenancies and commercial leases in BC. Emphasis is placed on understanding and interpreting lease documents related to a variety of property types, including office and retail. The course is suitable for property managers, building managers, commercial landlords, and those who plan to rent commercial space.

This course examines building operations from a management perspective. You will learn how buildings operate, how to develop a building maintenance plan, how to improve safety and efficiency, and how to solve maintenance problems. Topics include planning, risk management, best practices, tendering and purchasing, service contracts, capital upgrades, and project supervision.

This course introduces the fundamentals of interpersonal and group interaction including written, verbal, and non-verbal communication. We look at options in presentation preparation and delivery techniques, awareness of tone, consideration of audience, and selection of indirect and direct message organization.All final exams conducted on campus, in person.

Develop the dispute resolution, negotiation, and mediation skills essential in todays competitive and demanding workplace. Learn how to analyze complex issues, find common ground between conflicting parties, deal with different communication styles, envision win-win outcomes, avoid litigation, and effectively resolve disputes.

Learn accounting concepts, tools, and methods in concise and understandable terms. Students will learn basic skills such as reading financial statements, analyzing financial reports, developing and modifying revenue and expense forecasts, and identifying and monitoring critical measures of business performance. This is finance for non-financial managers.

This is a thorough examination of building systems and equipment, as well as how to analyze and rectify problems in building systems. Topics include building structure and envelope, mechanical systems and HVAC, maintenance and inspection schedules, report research, building audits, energy efficiency, and problem-solving techniques. Course content applies to residential and commercial properties, as well as institutional facilities such as hospitals and schools.

Learn British Columbia real estate law and professional standards of conduct. Topics include the judicial system, torts, contracts, agency, interests in land, title registration, property transactions, mortgages, stratas, residential and commercial tenancies, land use regulation, and professional responsibility. This course meets Appraisal Institute of Canada and UBC BUSI 111 requirements.

Learn concepts and techniques for appraising real estate value. This course is designed for persons who want to work in the areas of appraisal and assessment. Topics include the appraisal profession, the appraisal process, property analysis, market and use analysis, approaches to value, value reconciliation, and report writing. This course meets Appraisal Institute of Canada and UBC BUSI 330 requirements.

This course covers valuation techniques for income-producing real estate, including the income method of appraisal, tax consequences of real property ownership, and portfolio analysis methodology. A personal computer with spreadsheet software and a Hewlett Packard (HP) 10B II calculator are required. This course meets Appraisal Institute of Canada and UBC BUSI 331 requirements.Prerequisites: Prior completion of Real Estate Mathematics (UBC BUSI 121) and Real Estate Appraisal (UBC BUSI 330).

Develop the skills you need to successfully manage projects - on time and on budget. Learn how to analyze risks, define tasks, develop a project scope, build teams, and create resource plans. Conclude with a peak at Microsoft Project and discover how to effectively use this tool to administer and organize your complex projects.

What makes people want to do well and how can you motivate them? A better understanding of employee motivation will help you to improve your personal and organizational performance. Explore how effective leadership and management practices can increase job satisfaction, boost employee morale, and lead to high performing teams. Note: Textbook materials are provided and distributed in class.

Explore the history of social and affordable housing in BC and examine current government policy and social housing conditions. Management topics include: financial planning and budgets; operations and purchasing; risk and insurance; and working with staff, volunteers, and tenants. This is an introductory course for anyone involved in social housing operations or development.

This course is an in-depth study of contemporary social housing management issues and challenges, with a particular focus on social housing in BC. Major topics include assessing housing needs, redeveloping the housing stock, creating development partnerships, tenant support programs, community relations, and financial management. Each student will complete a major project offering analysis and recommendations on a contemporary management problem.Prerequisites: Social and Affordable Housing in BC or permission from the instructor.