Are you currently a supervisor or wanting to become one? Enhance your communication skills along with your ability to lead and motivate employees. Explore ways to deal more effectively with difficult people and situations. Through this weekend seminar program's combination of discussion, group work, case studies, and role plays you will develop the practical skills needed to realize your full potential as a manager, supervisor or front-line leader.


The central focus of the management skills course delivery is student learning. In the online offering, each course is delivered asynchronously to maximize flexibility for the learner and help address individual learning needs and styles. Courses are delivered online via Brightspace over a period of four weeks with weekly learning activities. Students will be able to access the entire course on the mentioned course start date; learners don't need to be online on that specific date or any specific date or time during the course. Students can do the course at their own pace between the course start and end date. The instructor will be available on Brightspace and email to support any student.

Management Skills Certificate

Required Courses (48 hours, 4.8 CEUs):

  • Leading & Managing Employees (12 hours, 1.2 CEUs)
  • Communicating Effectively (12 hours, 1.2 CEUs)
  • Managing for Success (12 hours, 1.2 CEUs)
  • Managing in Conflict (12 hours, 1.2 CEUs)

Courses may be taken individually in any order or as part of the overall certificate. All activity materials are included and distributed in class.

Are you looking to advance your career even further? The Advanced Management Skills Certificate program highlights practical exposure of training in personal and organizational success for managers. The program will enhance your decision-making skills required as a manager, identify gaps and help you understand how managerial decisions impact business strategy. Learners will learn to lead and motivate teams and employ best practices that will equip managers to succeed.

The central focus of the advanced management skills course delivery is student learning. Each course is delivered synchronously allowing students to interact with the instructor and other learners. Courses are delivered online via Zoom and Brightspace. 

Required Courses (72 hours, 72.0 CEUs):

  • Human Resources Management (36 hours 3.6 CEU's)
  • Change Management (12 hours 1.2 CEU's)
  • Performance Management (12 hours 1.2 CEU's
  • Labour Relations (12 hours 1.2 CEU's)
Courses may be taken individually in any order or as part of the overall certificate. Successful completion of the course(s) with a minimum C+ grade is required for a certificate.