We strive to respond to your requests as soon as possible within three working days. Please allow 7 to 10 working days for book delivery via regular mail. However, delays may occur due to the mail or the unavailability of specific items. Also, we won't deliver books to Distance Education students who live within Metro Vancouver. Distance Education students who live within Metro Vancouver will have to come to the library to borrow books from our collection.
Cost
There is no charge for eligible students, although the library will not accept collect calls for requests. All existing policies and regulations regarding late fees and replacement of lost materials apply to distance students. See Late Fees & Replacement Charges
Loan Periods
Regular collection books can be borrowed by Distance Education Students for two weeks, plus an additional two weeks for shipping. If the book you are looking for is checked-out to someone else, a staff member can place a hold on the book for you. This prevents the current borrower from renewing it, and ensures that you will be the next person to borrow it.
Placing a Hold on Library Books
There are two ways to place a hold on a library book that is currently checked-out to someone else (you can not place a hold on items that are currently available):
- If you wish to pick up the book in person, you may place a hold on it yourself, through our online catalogue. See Renewals & Holds for further instructions.
- If you would like the book to be mailed to you, then you need to request a hold on the book:
Request a Hold