Q. Is there a book list for the books you are buying back?
We don't produce a list for two reasons. For one, we buy with a representative from one of North America's largest used book wholesalers, so that if you have a book that we're not buying for the bookstore, they have a list of over 60,000 books that they can offer you a price for; obviously, it's not practical to produce a list that long! The other reason is that, even if we did produce a list of the books we're buying, we fill our quantities on some of those books during the Buy Back, so that when you come to sell your book, we'd be telling you that we've bought all we need for the current term, so the list would be no guarantee that we would need your book when you bring it in.
Q. I have a book which is being used next term. Does that mean you will be buying it?
We try to buy as many used books as possible from our students, but we cannot guarantee to buy back any particular books. If we already have enough quantities of that book, we will not buy it back. Sometimes we have a book which is used by many students in one term, but in the next term there are fewer classes using the book, so we need fewer copies.
Q. When and where are the Used Book Buys held?
Normally our used book buyback is held in front of the student cafeteria in the main foyer Our dates can be found on our website MyCampus Storeonline and are posted in the Bookstore and around the College prior to the buy. Buybacks may also be held in the Bookstore itself.
Q. I thought you paid 50% of the current new price of any textbook. When I went to the Book Buy, I was offered less than 50% for my book - why?
If we don't need any more copies of your book, for whatever reason (book not being used this term, bookstore already has enough copies, etc.) then you will be offered the wholesaler's price.
Q. Why is the wholesaler's price lower than 50%?
The wholesaler's price is based upon supply and demand, like the stock market. If a book is popular, the price goes up; if it's not, the price goes down. Some of the wholesaler's prices are low, but some are very good; we like you to at least have the option of getting some money for your books rather than none!
Q. I'm sure my book will be used in future terms, even if it isn't being used next term. Why can't you buy it from me now and then sell it later?
Unfortunately, we cannot be sure that the book will be used two or three terms from now. The book may go into a new edition, and/or the instructor or department may decide to use a different book; as we are responsible for the use of College money and resources we need to be sure that we do not spend money on books that we will have to write off.
Q. When I bought my text it had a CD but I lost it. Can I still sell it back?
We put individual notices next to texts that do require a CD, Study Guide, or whatever in order to be re-sold. This is also emphasized on the Buy Back / Returns Policy that is stapled to your receipt when you buy your books. With some books we only buy them back if they have the CD, or Study Guide etc.
Q. You wouldn't buy my package (Text and Study Guide) because you said the Study Guide wasn't 'clean'. Why?
Again, we mention this in our Buy Back Policy Study Guides need to be 'clean', in other words, the space left for answers should be blank so that the next student can use it the way you did. If you work in pencil, simply erase your work when you're done; if you use pen, you'll need to use "White-out" or similar product to clean it up.
Q. You wouldn't buy my text because you said it wasn't in good enough condition - why?
We do not buy texts if the binding is loose, pages are falling out, etc. If you can fix the books so that the binding is holding together and all the pages are intact, we will judge whether or not the book is resaleable.
Q. But I bought the book like that!
Unfortunately we can't go back in time and see the book as it was at the time you bought it. Our cashiers try to look for any obvious damage to our books as we sell them, but ultimately it is your responsibility to ensure that the book you are buying is in good condition. We can only judge the copy that you're showing us today!
Q. My friend sold their book at the Buy Back but when I went, you weren't buying the book (or were offering wholesale price rather than 50%) - why?
Your friend came early, when we were still looking for copies of that book; by the time you came, we had bought all we needed. Come early!