PAYMENT

In-store payment is accepted by:

  • Cash
  • Debit Card
  • Credit Card (Visa, Mastercard, Diners Club, Discover)
  • Langara Bookstore Gift Card
    • Note: Langara Bookstore gift cards can be used for the purchase of general merchandise, clothing, and textbooks.  It cannot be used to purchase other gift cards (Amazon, Apple, Subway, Visa, etc).
  • Sponsored Account - If you are a sponsored student, we must receive notification of your sponsorship before you can charge your books and supplies. In order to avoid disappointment, we highly recommend that you check with the Bookstore before purchasing materials. At the point of purchase, you must provide your Langara Student Photo ID.

Online payment for MyCampusStore is accepted by:

  • Credit Card (Visa, Mastercard)
  • Visa Debit, Mastercard Debit
  • Langara Bookstore Gift Card:
    • Note: gift cards cannot be applied to access code and eText purchases made on our "Purchase Access Codes" page or on VitalSource. These transactions are processed through third-party distributors.
    • We can now apply Bookstore gift cards to your MyCampusStore purchase. Our online store is unable to process gift cards as payment so there are a few extra steps that we ask you to take:
      1. Place your order through MyCampusStore using your credit card (your card will not be charged immediately). At checkout, write "Apply bookstore gift card" in the special instructions box.
      2. Email bookstore@langara.ca with your web order number and a picture of the code on the back of your gift card.
      3. We will apply your gift card before charging any remaining amount to your credit card.

 

RETURNS

*In-store and online purchases are subject to the same return policy.*
All products must be in resaleable condition and you must have your receipt.

Textbooks and Course Materials

The last day for Spring 2024 returns & exchanges is January 12, 2024, in original, resalable condition, and with receipt. Access codes and eTexts are final sale. Purchases after January 12 are final sale.

The last day for Summer 2024 returns & exchanges is May 10, 2024, in original, resalable condition, and with receipt. Access codes and eTexts are final sale. Purchases after May 10 are final sale.

See our FAQ for more details on final sale items.

Clothing and Gift Purchases
Two weeks from the date of purchase to return or exchange.  Items must be unused/unworn and in the original packaging/with tags.

Online Purchases
Online orders not picked up or undeliverable within 2 weeks will be subject to a 20% restocking fee.  Pickup and delivery charges are non-refundable.

FAQ

What items are non-returnable (final sale)?

  • Access codes and eTexts

  • Molecular kits

  • Nursing kits

  • Nursing scrubs (no refunds, size exchange only)
  • Guide to the LET

  • LEAP and LEPP readers

  • Art paper, batteries, lead refills

  • Gift cards

  • Compass cards

  • Electronics, if opened

  • Bar charts

  • Special Order deposits
Are books in shrinkwrap returnable?

Shrinkwrapped books are returnable within the return period, as long as they are unopened and you have your receipt.  Loose-leaf textbooks that have been opened are non-returnable.

If you have opened a bound book package, you will need to speak to a staff member before we can approve a refund.  If your package includes an access card, the card must be unopened and unscratched. A $5.00 fee may be charged to re-shrinkwrap the package.

Why can't I return my book after the return period?

Unfortunately, we too have to conform to deadlines from our publishers and suppliers; if we take back books after our deadline has passed, we risk being unable to return the book to our suppliers.

I am a Continuing Studies student and my course starts mid-term. Can an exception be made for returns?

Continuing Studies courses start at different times during each term so your textbooks are usually outside of our regular returns deadline dates. In general, Continuing Studies students have 1 week from the date of purchase to return or exchange.

Can I claim textbooks tax credits?

Effective January 1st, 2017, the federal education and textbook tax credits were eliminated.  It does not affect the ability to carry forward unused education and textbook credit amounts from years prior to 2017.  Please refer to the Canada Revenue Agency (CRA) regarding Line 32300 - Your tuition, education, and textbook amounts.