*Applications submitted without a completed Supplemental Information Request (SIR) will not be reviewed.  Please review the Application Instructions carefully.*

Permanent Full Time

Dates: July 27, 2018

This position serves as the first point of engagement and contact for individuals entering Counselling Services and supports the efficient and effective operation of the Department. This position provides new and current students with general information on Langara program offerings, course planning, university transfer processes, as well as general information on College functions and procedures. This position also provides formal information presentations on campus, under the direction of the Department Chair, to students, and assists with organizing campus wide events. Under the direction of the Department Chair and in conjunction with Departmental goals and objectives, this position engages in behaviours, processes, and activities that promote Langara student wellness, academic success, and retention.

For a copy of the position description, please click here.


Education & Experience

  • Grade 12 completion plus two (2) years specialized training and/or post-secondary courses in a relevant field.
  • Four (4) years of related experience providing student support services in a post-secondary environment.
  • An equivalent combination of education and experience may be considered.
  • Experience in dealing with individuals experiencing emotional and/or psychological distress while remaining calm and empathic.
  • Strong computer skills, including word processing (MS Word), spreadsheets (Excel), web editing software and ability to format brochures/handouts using word processing and publishing software.
  • Knowledge of the British Columbia (BC) post-secondary education system and preferably some knowledge of the BC Transfer Guide and university transfer process.
  • Experience delivering presentations, information sessions or seminars to groups of various sizes, ages, and backgrounds using current presentation materials and methods.
  • Knowledge of mental health first-aid training or similar, an asset.

Skills & Abilities

  • Excellent spoken and written and communications skills.
  • Strong listening, empathy, and problem-solving skills.
  • Ability to communicate effectively with diverse individuals often experiencing high stress, and /or emotional and psychological distress.
  • Effective interpersonal skills, including strong cultural awareness and respect of cultural differences.
  • Ability to use judgement in providing a high level of individual focused care.
  • Ability to engage in and execute a Counselling Services triage process to ascertain needs of students.
  • Ability to determine individual needs and make appropriate referrals.
  • Ability to handle confidential information in a responsible manner.
  • Ability to exercise tact, discretion, and diplomacy.
  • Ability to work with and provide information, assistance and related services to the public, faculty, staff, and students in a tactful, engaged, collegial, and effective manner.
  • Excellent organizational skills, the ability to multitask and set priorities when encountering conflicting work demands.
  • Ability to execute work responsibilities sometimes under high stress (e.g. periods of high volume).
  • Ability to work independently and in a collegial / harmonious manner as a member of a team.
  • Effective computer, word processing, and internet research skills.

Salary Range: $1,795.14 - $2,057.81 Bi-Weekly (Pay Grade 22)

Employee Group: CUPE

Hours & Days of Work: 8:30am - 4:30pm. Monday to Friday, however, hours may vary according to the needs of the department. This position is subject to the compressed workweek schedule.

Please note that internal applicants are given first consideration.

Competition No.: C081-18

Closing Date: 4:30PM on June 12, 2018.

Application Information: Please read the posting carefully and ensure you have your documents ready prior to applying. Please submit your resume and cover letter by the closing date and time.

Additional Information Required: Please click here to download the Supplemental Information Request (SIR) and submit the completed form with your application. Applications submitted without the SIR will not be reviewed.

Shortlisted candidates will be required to provide proof of educational and professional credentials noted on their resume.

We thank you for your interest and advise that only those shortlisted will be contacted. Langara is committed to enhancing our diverse workforce.

Apply Here