Please read the posting and application information carefully. Applications without the required documents (resume, cover, and Supplemental Information Request) will not be considered.
Temporary, Full Time
Dates: August 6, 2019 to August 5, 2021
The International Student Coordinator - CS is responsible for providing specialized assistance and support to international students through their lifecycle in various full-time programs in the Continuing Studies Department, in particular the programs offered at the Langara Centre for Entertainment Arts, from newly-admitted students to recent graduates. The incumbent provides support and instrumental assistance in international student transition to Langara (both pre-arrival and on arrival to the College). As a Regulated International Student Immigration Advisor (RISIA), the incumbent advises international students on matters related to study and work permits to ensure that students make informed decisions for themselves (and their families, if applicable) as it relates to immigration. The International Student Coordinator - CS delivers quality support services to international students through pre-arrival and first-semester advising, on-going support, immigration advising, engagement events, and special projects. The incumbent is an immigration subject matter expert for Continuing Studies students, instructors and staff.
For a copy of the position description, please click here.
Education & Experience
- Bachelor’s Degree in appropriate discipline such as Social Services, Social Science, Humanities, Intercultural Communication, or International Education.
- Minimum four (4) years of relevant experience in a cross-cultural educational setting including two (2) years’ experience in the design, planning, and delivery of support services/programs to students, preferably international students.
- An equivalent combination of education and experience may be considered.
- Certification from Immigration Consultants of Canada Regulatory Council (ICCRC) as a Regulated International Student Immigration Advisor (RISIA) or Regulated Canadian Immigration Consultant (RCIC) and membership in good standing with ICCRC, OR successful completion of the RISIA certification within one (1) year of hire.
- Strong knowledge of Immigration, Refugees, and Citizenship Canada (IRCC) policies and procedures
- General knowledge of other cultures, their history, religions, norms and customs.
- Intermediate to advance knowledge in the use of computer applications including word processing (MS Word), spreadsheet (Excel), databases, e-mail and Internet searching.
Skills & Abilities
- Fluency in one or more of the following languages is preferred: Mandarin, Vietnamese, Punjabi, Portuguese, Spanish, Japanese, or Korean.
- Excellent written and verbal communications skills in English, including cross-cultural communication skills.
- Excellent public speaking and presentation skills, including the ability to deliver presentations to large audiences.
- Ability to provide excellent customer service skills in a cross-cultural setting.
- Ability to research, design, and present program information.
- Ability to keep up-to-date with current and emerging immigration legislation, interpretations and best practices within the field of immigration.
- Ability to analyze and integrate immigration legislation along with College policy and procedures.
- High attention to detail and accuracy.
- Ability to effectively work with and provide information, assistance and related services to international students, faculty, and staff.
- Ability to handle sensitive issues with tact and diplomacy and exercise judgment in interactions with international students.
- Strong decision-making and analytical skills, including problem solving and needs analysis.
- Ability to work effectively as part of a student service team, as well as independently.
- Ability to provide leadership in organizing and motivating individuals and groups of people.
- Demonstrated cross-cultural sensitivity and adaptation skills.
- Experience utilizing existing and developing virtual communication methods, e.g., webinars, social media platforms
Salary Range: $ 53,402.00 - $ 71,203.00* - $ 74,763.00 Annualized (Pay Grade 6).
*Compensation beyond the mid-point requires approval by the Public Sector Employers’ Council Secretariat (PSEC).
Employee Group: ADMIN
Hours & Days of Work: 8:30am - 4:30pm. Monday to Friday, however, hours may vary according to the needs of the department.
Please note that internal applicants may be given first consideration.
Competition No.: A038-19
Closing Date: 4:30PM on July 10, 2019.
Application Information: Please read the posting carefully and ensure you have your documents ready prior to applying. Please submit your resume and cover letter by the closing date and time.
Shortlisted candidates will be required to provide proof of educational and professional credentials noted on their resume.
We thank you for your interest and advise that only those shortlisted will be contacted. Langara is committed to enhancing our diverse workforce.