INTERNAL POSTING ONLY !
Start Date: March 6, 2017
Reporting to the Assistant Registrar, International Education, the Senior International Admissions Advisor oversees the day-to-day operations of the application process for international students to Langara College. The incumbent is responsible for ensuring a service-oriented and student-dedicated focus amongst the International Admissions team. This position is responsible for identifying departmental needs and recommending changes to the Assistant Registrar for existing services and developing new processes that will deliver effective services to international students, while better supporting staff and faculty. The position is required to maintain a high level of knowledge of current educational trends and practices in Canada and around the world. Administratively, this position produces Banner reports to track applications processing/evaluation times and monitors space allocation for limited enrolment programs. The Senior International Admissions Advisor represents International Admissions in meetings with other College units such as Continuing Studies, Registrar’s Office, Information Technology (IT), and with academic deans, division chairs, program coordinators, and faculty. The incumbent may assist in other related activities, duties and/or projects.
Education & Experience
- Bachelor’s Degree in a relevant field.
- Four (4) years of recent related experience – including at least one year of supervisory experience – in a cross-cultural educational setting providing student support within a public post-secondary environment, preferably for international students.
- Equivalent combination of education and experience may be considered.
- Thorough knowledge of the BC Education system and the rules, regulations, procedures and policies governing the admission of students to post-secondary institutions in British Columbia and Canada.
- Knowledge of academic advising theories and practices.
- Knowledge of prerequisites, transfer credits and advance standing practices and experience with transfer credit evaluation.
- Extensive experience with credential assessment methodology for international credentials and with international educational systems.
- Knowledge of Langara College’s admission requirements, policies, and procedures.
- Experience working with an integrated information system such as Ellucian Banner.
Skills & Abilities
- Excellent communication skills in English, verbal and written. Ability to communicate effectively with non-native English speakers with varying degrees of English proficiency.
- *Oral and written fluency in one of the following languages is preferred: Arabic, Japanese, Korean, Mandarin, Portuguese, Russian, Spanish, Tagalog, Turkish, or Vietnamese. Liaison with international students, representatives, and institutions is often conducted in a language other than English. The secondary language requirement may change, as required, to reflect the current and projected international student population of Langara College.
- Excellent organizational skills and ability to set priorities when encountering conflicting demands.
- Demonstrated ability to provide excellent customer service, respond to enquiries and provide information, assistance and related services to the general public, faculty, staff, and students.
- Ability to investigate and listen in order to solve problems and provide solutions.
- Effective interpersonal skills, including a strong understanding and respect of cultural differences.
- Ability to interpret and apply College, government, and departmental policies, procedures and guidelines.
- Ability to exercise judgement, diplomacy, tact and discretion.
- Ability to recognize nuance, especially as it pertains to meeting the College’s strategic enrolment goals.
- Ability to maintain confidentiality of records and information.
- Ability to foster a cooperative work environment.
- Ability to multitask and work with frequent interruptions, while adhering to strict deadlines.
- Intermediate level in the use of standard computer applications including word processing (Word), spreadsheets (Excel), presentations (Power Point), and email.
- Hold a valid passport and be able to acquire a visa into countries that the College fosters relationships.
- Able to travel provincially, nationally, and internationally.
- Have no criminal record that would interfere with carrying out duties of the job.
- May be required to work some non-traditional hours including evenings and weekends.
- Vacation time will need to coincide with low service periods and not in conflict with the other staff vacation requests.
- Ability to physically handle heavy materials and/or equipment (i.e. promotional materials, display stands for student events, etc).
- Position not subject to the compressed work schedule.
Salary Range: $1,941.15 - $2,224.26 Bi-Weekly (Pay Grade 25)
Employee Group: CUPE
Hours & Days of Work: 8:00am - 4:00pm. Monday to Friday, however, hours may vary according to the needs of the department. This position is not subject to the compressed workweek schedule.
Application Information: To apply, please submit your resume and cover letter no later than 4:30pm of the closing date. For a copy of the position description please click here.
Closing Date: February 27, 2017
Competition No.: C022-17
We thank you for your interest and advise that only those shortlisted will be contacted. Langara is committed to enhancing our diverse workforce.